We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem.
With EJB IT Solutions' remote monitoring service, you never have to worry about that again.
Our monitoring software is installed on all your workstations and your servers.
The detection of any unnatural condition will trigger a notification be sent to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue.
Our remote login tool allows us access to any managed PC, so our knowledgeable technicians are able to virtually see what is on your employees screen when they have an issue.
This tool also allows our technicians to navigate around inside the operating system (OS), and quickly fix potentially critical issues. This system significantly limits the ambiguity that results in frustrating communication breakdowns.
Our affordable and flat-rate Remote Monitoring service will proactively eliminate serious errors before they occur.
Keeping your software and firmware up to date is crucial to keeping your workstations and servers running smoothly.
New viruses, Trojan horses, and other malware are created everyday. The are designed to exploit holes in a software's code to gain access to your system.
While all major software companies do a great job in “patching” these holes, users are known to be regularly naive or careless.
With our remote maintenance solution, we work with your staff to take care of all the essential maintenance that your computer systems need.
Configuration profiles are set up on all of your workstations and servers where we can catalog important information about the PCs you need managed; such as OS type, software license information, anti-virus information, internal specifications of the machines, and user information.
Whenever updates become available for any of your hardware or software, it sends a notification to our NOC, allowing us to schedule updates to be delivered at a time that works best for your business.
This ensures that your workstations and servers receive the necessary updates at a time that doesn't create downtime.
With our highly affordable managed IT services, you will never have to worry about the headaches of repairing a network, server, or workstation problem again. EJB IT Solutions provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. When we take you on as a client, we immediately get to work updating software and operating systems, analyzing and correcting security issues, and checking hardware to insure it is still able to provide dependable service. If we find any hardware issues, we can work to recommend up to date replacement devices and provide it to you for the best price. In addition, we manage your software licenses, handle all IT vendor relations, and give your business the same level of IT support as any Fortune 500 company.
We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work.
We all know that catastrophes can happen at any time. What do you do if you’re having a network issue and your administrator called out for the day? It's going to cost you in downtime! With EJB IT Solutions' managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for themselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:
With EJB IT Solutions, you'll experience efficient and high-quality IT consulting and support. Contact Us today to find out how we can help your business.